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Privacy Policy

Effective Date: August 11, 2025

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Matchy Matchy (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website matchymatchy.club and make purchases from our online store, which specializes in pickleball and racquet sport apparel.

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1. Information We Collect

We collect the following types of information:

a. Personal Information You Provide:

  • Name

  • Email address

  • Billing and shipping addresses

  • Phone number

  • Payment information (processed securely through third-party payment processors)

b. Automatically Collected Information:

  • IP address

  • Browser type and version

  • Pages visited and time spent on the site

  • Device type

  • Referral source

We may collect this data through cookies, pixels, or similar tracking technologies.

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2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order status or respond to inquiries

  • Improve our website and shopping experience

  • Send marketing emails (with your consent)

  • Detect and prevent fraudulent activity

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3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers (e.g., payment processors, shipping carriers, marketing tools)

  • Legal Authorities if required to comply with applicable laws

  • Analytics Services to better understand user behavior and site performance

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4. Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences

  • Analyze traffic and usage patterns

  • Personalize your shopping experience

You can manage cookie preferences through your browser settings.

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5. Your Choices

  • Marketing Emails: You can unsubscribe from promotional emails at any time using the link at the bottom of our emails.

  • Account Information: You may update or delete your account information by logging into your account or contacting us.

 

6. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

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7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors.

 

8. Your Rights (California Residents)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information we collect

  • Right to request deletion of your information

  • Right to opt-out of the sale of personal information (note: we do not sell your information)

You can make these requests by contacting us (see Section 10).

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9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Matchy Matchy
Email: coach@matchymatchy.club
Mailing Address: 276 E Deerpath Rd, Suite 435, Lake Forest, IL 60045*

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*This address does not accept return products. Please email us should you need to start a return. 

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