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Shipping Policy

At Matchy Matchy, every item is made especially for you. Below you’ll find clear details about our shipping timelines, costs, and process.

 

🇺🇸 Shipping Rates (United States)

  • Free standard shipping on all U.S. orders

  • No minimum purchase required

 

🧵 Order Processing & Production Time

All Matchy Matchy products are made-to-order.

  • Production time is typically 2–5 business days

  • Production times may be slightly longer during peak seasons or holidays

Orders are not shipped or delivered on weekends or holidays.

 

🚚 Shipping Time (After Production)

Once your order has finished production and ships, standard U.S. shipping typically takes 3–7 business days. 

Delivery times may vary based on location, carrier delays, or external factors outside our control.

 

📦 Total Estimated Delivery Time (Production + Shipping Time)

In most cases, you can expect your order to arrive within 5–12 business days from the date your order is placed. 
 

📬 Tracking Information

You will receive a shipping confirmation email with tracking information once your order has shipped.

 

📦 Multiple Shipments

If your order includes multiple items, they may ship separately due to different production locations. There is no additional shipping charge for split shipments.

 

📍 Shipping Address Accuracy

Please ensure your shipping address is entered correctly at checkout.

  • Matchy Matchy is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete addresses provided by the customer.

  • If a package is returned due to an address issue, reshipping fees may apply.

 

🌱 Made-to-Order & Sustainability

We produce items on demand to reduce overproduction and waste. This approach supports sustainability while ensuring quality.

 

❓ Questions or Concerns

If you have any questions about shipping or your order, please contact us at: coach@matchymatchy.clubWe’re happy to help!

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